Terms of service

OVERVIEW

Welcome to Waywell! The terms “we”, “us” and “our” refer to Waywell Nutrition, LLC, doing business as Waywell. Waywell operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Waywell is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ depending on the device and display settings you use.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they appear in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Waywell reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm acceptance and payment has been successfully processed.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we cancel or modify an order, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy.

You represent and warrant that purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. Prices shown do not include taxes, shipping, handling, or customs fees unless expressly stated.

Prices listed on our website may differ from those offered by third parties or in other channels. Promotional offers may be governed by separate terms.

You agree to provide current, complete, and accurate purchase and payment information and authorize us to charge your selected payment method for all applicable fees.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates are estimates only and not guaranteed. Waywell is not responsible for delays caused by carriers, customs, or events beyond our control. Title and risk of loss pass to you once products are transferred to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services—including text, images, graphics, logos, videos, and designs—is owned by Waywell Nutrition, LLC or its licensors and is protected by U.S. and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized use of the Services may violate intellectual property laws.

“Waywell,” our logos, product names, and branding are trademarks of Waywell Nutrition, LLC. Shopify’s trademarks belong to Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available,” and your use of them is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing them is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Waywell is powered by Shopify, but all sales are made directly between you and Waywell. Shopify is not responsible for any aspect of transactions, products, or services purchased from Waywell.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge that your information may be processed by Shopify and third-party service providers, including those located outside your country.

SECTION 11 – FEEDBACK

Any feedback you submit may be used by Waywell without restriction or compensation. You represent that you own or have rights to all feedback you submit and that it does not violate any laws or third-party rights.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel or modify orders if information is inaccurate at any time without notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe rights, transmit malware, spam, or engage in conduct that harms Waywell, Shopify, or others. Violations may result in account termination.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, except as required by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Waywell and its affiliates shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Waywell, Shopify, and their affiliates from claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Waywell regarding the Services.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign them freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Waywell Nutrition, LLC is headquartered, without regard to conflict-of-law principles.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be sent to:

Waywell Nutrition, LLC
hello@trywaywell.com